Document signing
Prepare a PDF, route it to customers for electronic signature, and keep the signed result, consent record, and customer relationship together in Genosyn. AI Employees can prepare and monitor requests; only the named recipients can sign them.
Send a document for signature
- Open Signatures → New envelope and upload a PDF up to 25 MB and 200 pages. Add an optional Customer, message, expiry date, and choose parallel or ordered routing.
- Add each signer's name and email. Add copy recipients when someone should receive the completed document without signing it.
- Place fields on the PDF. Every signer needs at least one signature field; name, email, date, initials, text, and checkbox fields can be required or optional.
- Review the request and click Send. Genosyn freezes the source, recipients, fields, and routing so the agreement cannot change under a signer.
What the signer sees
Each recipient receives a separate high-entropy link. The link is the credential: its secret is never stored in the database, and sending a reminder replaces the prior link. The signer reviews the exact PDF, completes their assigned fields, consents to electronic records, and submits. They can also decline and give a reason. Signers do not need a Genosyn account. Date-signed fields use the signer's local calendar date; Genosyn binds the reported timezone and offset into the tamper-evident completion evidence.
- Parallel routing sends every signer at once.
- Ordered routing sends only the first routing group. The next group is invited after every signer in the current group finishes.
- A completed request emails every signer and copy recipient the final PDF and keeps a download available from the request page.
Completed PDF and evidence
Genosyn preserves the uploaded source and its SHA-256 fingerprint, stamps completed values into a new PDF, and appends a completion certificate. The certificate lists the document fingerprint, recipients, timestamps, consent, and the append-only event trail. Events form a hash chain, and each signer's accepted field values are bound to that chain with a canonical SHA-256 manifest printed on the certificate. International names and field values are embedded with licensed Unicode fonts; Genosyn rejects unsupported or non-fitting text before recording consent instead of silently changing it. A Customer-linked completion is also archived under Customers → Contracts.
AI-native preparation and follow-through
Under Signatures → AI access, owners and admins choose one company-wide level per AI Employee. Signing tools stay deferred until the employee searches for them.
- Read
- List requests, inspect recipients, fields, status, and evidence.
- Draft
- Prepare a request from a PDF Resource Grant, configure recipients and fields. It cannot contact anyone.
- Send
- Send, remind, or void a prepared request. Every action is attributed to the AI Employee in the audit log and journal.
AI Employees can never call the public signer completion endpoint or supply a recipient's signature. Ask them to draft an NDA, route the next agreement, chase outstanding signers, or summarize completion evidence; the recipient's act remains human.
Control the lifecycle
Senders can resend an individual recipient's link, void an active request with a reason, duplicate an existing request into a fresh draft, or download the original and completed PDFs. An expiry stops every outstanding link. Declined, voided, expired, failed-delivery, and completed states remain visible instead of disappearing, and every transition is evidence in the request timeline.
Delivery attempts also appear under Settings → Email Logs. Backups include the database metadata and both PDFs under the company's data directory.